Return and Refund Policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may request a return under the conditions outlined below.

🔁 Return Window

You may request a return within 14 days of receiving your order.

✅ Return Conditions

To be eligible for a return:

• The item must be unused, in its original packaging, and in resellable condition.

• All accessories, manuals, and any included documentation must be returned.

• Items that are personalized, made to order, or for hygiene reasons (e.g., cosmetics, undergarments) are not eligible for return.

• Returns must be authorized by our customer service team before shipping the item back.

📬 How to Request a Return

1. Contact us at [returns@yoursite.com] with your order number and reason for return.

2. Once approved, we will provide return instructions and, if applicable, a return shipping label.

3. Pack the item securely and send it to the address provided.

4. Once the item is received and inspected, we’ll process your refund.

💸 Refunds

• Approved refunds will be issued to your original payment method.

• Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.

• Shipping fees (original and return) are non-refundable unless the return is due to a fault on our part (e.g., defective or incorrect item).

❗ Non-Returnable Items

• Used or damaged items

• Items not in original packaging

• Custom or made-to-order products

• Health or hygiene-sensitive items

• Sale or clearance items (unless faulty)

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If you have any questions about returns or need assistance, please don’t hesitate to contact